ServiceTitan is the enterprise choice for large field service companies. But for small businesses, it's overkill — and the price reflects that. Here's the honest breakdown.
| Feature | JobPilot | ServiceTitan |
|---|---|---|
| Starting Price | $49/mo flat | ~$245/mo per tech + setup fees, annual contract |
| AI Customer Intake | ✓ Built-in | ✗ Not available |
| Branded Intake URL | ✓ Included | ✗ No |
| Dispatching | Coming soon | ✓ Advanced |
| Invoicing | Coming soon | ✓ Full suite |
| Marketing Tools | Coming soon | ✓ Built-in |
| Setup Time | ✓ 2 minutes | Weeks to months |
| Annual Contract | ✓ No contract | ✗ Required |
| Free Trial | ✓ 3 days | ✗ Demo only |
| Best For | Solo operators & small teams who need fast, affordable lead capture | Large companies (10+ techs) needing enterprise-grade operations |
ServiceTitan is built for large field service operations with 10+ technicians, call centers, and complex dispatching needs. It's powerful — but it's also expensive, complex, and requires long-term contracts.
For small businesses, the math doesn't add up: ServiceTitan costs ~$245/month per technician. A 3-person team pays $735/month — that's $8,820/year. JobPilot is $588/year total.
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